Services

LegalType Services can prepare for you all your letters, invoices, court documents, agreements, reports, etc, using your firm's preferred templates and formatting.

 

Availability

All New Zealand standard business working days - Monday to Friday 9.00am to 5.00pm.

With FLEXIBILITY in mind, if you require work done outside normal business hours please either ring or email to check availability - more often than not your requirements can be accommodated.

Urgent jobs

For URGENT jobs that are required same-day and/or by a specific time, please state in the SUBJECT LINE of your email, for example: "URGENT - required by 1.30pm" or similar. I can then prioritise that file accordingly. 

Urgent dictations will be done before non-urgent jobs.

Turnaround

Dictation jobs are attended to and completed in the order of receipt (subject to urgent priority jobs).

LegalType Services aims to return work before the end of the business day and usually the turnaround time is within a few hours**. However as daily workloads can vary significantly or if the job is received after 3.00pm, sometimes this deadline cannot be met. If this is the case you will be notified as soon as possible by email. These outstanding files are usually done in the evenings so they are back with you for the next working day.

Compatible formats

DSS and DS2

Olympus compressed file formats and are a good industry standard.

WAV, MP3 and M4A

Less compressed common file formats.

Other formats

Most files types can be received and converted to enable transcription by LegalType Services.

If you are unsure, just email a test recording through so I can check compatibility.


**NB:  Multi-voice recordings (transcripts of interviews, meetings, conference calls, etc) cannot be returned same-day.  You will be notified by email of earliest possible return date and time.

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New Zealand